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Terms and Conditions

Last updated: 13 June 2025

Language:

Summary

This document supersedes the 11 May 2025 version.

1. Definitions

"Platform": the ModeluxAI website, apps, APIs, and payment systems.

"Service(s)": subscription plans, prepaid credits, add‑ons, and API access to AI models.

"Third‑Party Models": AI models provided by external vendors (e.g., OpenAI, Gemini, DeepSeek, Claude) and/or via the OpenRouter aggregator.

"User": any individual or legal entity that creates an account or purchases the Services.

"Business Day": Monday–Friday, excluding Indonesian public holidays.

2. General User Terms

Minimum age 18 with legal capacity.

Users must provide accurate data and keep it current.

Users are responsible for account security.

3. Usage Limits

Free Plan:

• Gemini-2.5-flash-preview-05-20 model: 5 chats per day

• OpenAI GPT-4.1-Mini model: 25 chats per day

Pro Plan:

• Gemini-2.5-flash-preview-05-20 model: 15 chats per day

• DeepSeek-AI model: 8 chats per day

• OpenAI o3 Mini model: 5 chats per day

• GPT-4.1 model: 50 chats per day

• Claude-3 Haiku model: 8 chats per day

Premium Plan:

• Gemini-2.5-flash-preview-05-20 model: 35 chats per day

• Qwen/Qwen3-235B-A22B model: 45 chats per day

• DeepSeek-AI model: 15 chats per day

• OpenAI o3 Mini: 6 chats per day

• GPT-4.1 model: 100 chats per day

• Claude-3 Haiku model: 25 chats per day

4. Purchase, Payment & Refund Policy

All sales are final.

No refunds will be issued unless required by:

a. a final and binding court decision, or

b. a written order from law‑enforcement authorities, the Financial Services Authority (OJK), or Bank Indonesia.

Payments are made in Indonesian Rupiah via BI‑licensed Payment Service Providers.

Chargebacks without legal basis may result in account suspension.

5. Third‑Party Models & Pass‑Through Terms

Use of OpenAI models is subject to the ROW Terms of Use; payments are non‑refundable except where required by law.

Use via OpenRouter is governed by the OpenRouter Terms of Service (April 15, 2025).

If Third‑Party terms conflict with this document, the Third‑Party terms control for that model.

Users must not rely on Output for high‑stakes decisions without independent verification.

6. Intellectual Property & Content License

Users retain ownership of Input and Output; however, they grant a non‑exclusive licence to ModeluxAI and Third‑Party Models solely to process the content for service delivery.

ModeluxAI does not train its own models on user content.

7. Prohibited Use & Export Compliance

The Platform may not be used for illegal activities, IP infringement, or spam.

Users must comply with export controls, sanctions, and trade laws.

8. Limitation of Liability

Services are provided "as is." ModeluxAI is not liable for indirect, incidental, or consequential damages.

Aggregate liability is capped at the fees paid by the User in the past 12 months.

9. Account Suspension & Termination

ModeluxAI may suspend or terminate accounts that breach these Terms, are suspected of fraud, or upon regulator request.

Balances may be frozen pending investigation and remitted to authorities if required.

10. Force Majeure

Neither party is liable for failure to perform due to events beyond its reasonable control (natural disasters, war, pandemics) for the duration of such events.

11. Dispute Resolution

30‑day amicable negotiation;

Unresolved disputes are finally settled by BANI Arbitration Center, Jakarta, under the 2021 BANI Rules;

The arbitral award is final and binding.

12. Amendments

Material changes will be notified at least 14 calendar days before they take effect. Continued use constitutes acceptance.

13. Language

This document is executed in Indonesian and its English translation. In case of inconsistency, the Indonesian version prevails.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Website: https://modeluxai.com